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      Concentrix

      Engaged Employer

      Concentrix reviews

      Working at Concentrix - Content Moderator Concentrix Employee Review

      3.0
      Oct 2, 2024
      Content moderator
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Type of contract - brings security and stability; - Nice work to perform, since it's not mechanical or hard; - Salary; - Colleagues that make a good work environment.

      Cons

      - Reporting culture, which creates a bad work environment; - Improper and unfair promotions; - Controlling environment, taking flexibility away from the employees; - Lack of recognition of good agents, creating conditions where the same standard has to be met by every employee, which also results in lack of engagement from the worker side; - Lack of flexibility from the perspective of where the job can be performed, obliging workers to come into the office and not allowing work from home or a hybrid model; - Office location is not very accessible; - No future work outlook, unstable working condition.

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      Concentrix Response
      1y
      We're open to constructive feedback, even if it stings a little because we’re always on the lookout for ways to improve. Reviews like this give us a window into what’s working and what isn’t. We are very grateful that you have chosen to be part of the Concentrix team and we appreciate the impact you make, which includes sharing your thoughts here on Glassdoor. Thank you!

      Explore other reviews about Concentrix

      5.0
      Jul 3, 2026
      Advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Weekly coaching with your direct superviosor - open communication for any change in schedules - opportunity to move up or change positions

      Cons

      - low PTO accruance per paycheck - haven't run into many cons yet

      3.0
      Jun 28, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people and team leads are nice for where I work.

      Cons

      For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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