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      Concentrix

      Engaged Employer

      Concentrix reviews

      Company is a joke - Call Center Agent Concentrix Employee Review

      1.0
      May 30, 2024
      Call center agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are no pros at all.

      Cons

      Imagine a job where it starts out as the best company you have ever worked for. Then after 2 years, it begins degrading everyday. Then years later when you think this job could not possibly become a bigger joke than it already is... they continue to amaze you on a daily basis. Everyday it gets to be a bigger joke. There is no floor to how big of a joke this company has become. I've worked for at least 10 companies in my life. This is by far the worst job. But it started out as the best job. And also... in most corporate jobs, the higher ups may not know what you do and how you do your job 100% but they could figure it out. This job? They would have NO CLUE how to do my job if they had to do it.

      avatar
      Concentrix Response
      2y
      Thank you for leaving this candid feedback regarding your experience working at Concentrix. We’re committed, both globally and locally, to providing the very best work environments possible for our game-changers (staff) and ensuring they’re consistently in line with our valued people-first, inclusive culture. It's disappointing to read “the cons” you noted in your review, and I can assure you that we take such comments very seriously. As such, we’ll be forwarding this information to our People Solutions and leadership teams for investigation and to take any actions deemed necessary...as all our game-changers are valued members of the Concentrix team, and we want to help ensure that all experience a happy, fun place to work. Thank you again.

      Explore other reviews about Concentrix

      5.0
      May 20, 2026
      Sr manager human resources
      Recommend
      CEO approval
      Business Outlook

      Pros

      Culture, career growth, leadership support and benefits are just a few of the pros.

      Cons

      I don’t have cons to share. I’ve been with the company for 15+ years.

      3.0
      Jun 28, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people and team leads are nice for where I work.

      Cons

      For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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