Incredible growth opportunity, even better people. - Operations Manager Concentrix Employee Review

5.0
Oct 17, 2015
Recommend
CEO approval
Business Outlook

Pros

I've worked at Concentrix, full time for over three years. I have been promoted each year, doubled my starting salary, and gained irreplaceable experience and knowledge of many industries. When accepting a position here, you are signing up for a great opportunity to work toward your career goals, if you are willing to work hard. Your colleagues are amazing sources of knowledge and, most, are willing to help you advance and grow. The people make it worth the usual company headaches and stresses of a high paced environment. Those who don't advance or succeed here are either, not dedicated and hard working, or do not have the skills and/or willingness to learn. Culture is great. Senior management are very invested in the staff.

Cons

Company politics get daunting as you advance closer to the top, as in any company this size. Rapid growth and less than stellar recruiting make for challenging periods while the proper teams are put in place. Brief period of payroll issues due to issues with a transition to a new platform (which was necessary due to the major growth the company is experiencing) however, the CEO and those involved made every effort to rectify as soon as possible. I knew staff who worked night and day, 7 days a week to rectify payroll issues in order to ensure employees were paid during the rough transition. Overall, cons are outweighed by the people who work tirelessly to fix whatever issues arise. Pay is below average, but recently improving in order to drive properly skilled employees.

Explore other reviews about Concentrix

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Cons

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The people and team leads are nice for where I work.

Cons

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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