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      Concentrix

      Engaged Employer

      Concentrix reviews

      Do not work here - Team Leader Concentrix Employee Review

      1.0
      May 24, 2023
      Team leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      You get to work from home

      Cons

      The company says they are fanatical about their employees and pushed the employee survey on us and promised results from it but when it comes down to it leadership never went over the results or plans to make things better even though it was request multiple times. The gas pedal is always to the floor management asking more and more if you then putting a 40 agent team on you. There is absolutely no educational benefits and everyone gets paid the same with the same bonus no matter the quality or amount of work they do. Upper leadership on the program is so disconnected from reality they really do not care about their team they only care about themselves the company value’s definitely do not show through. If they were actually fanatical about their employees they would actually do something with the employee survey that was shoved down our throats.

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      Concentrix Response
      3y
      We're really disappointed to read this review. We really value ourselves on our culture, so we're not proud to hear you felt weren't heard and that your areas of concern were not given the attention they deserve. However, we appreciate the constructive criticism. We're sorry you've had a less than satisfactory experience and we would like to turn things around for you if possible. Please reach out to our confidential People Solutions inbox at staff.online.feedback@concentrix.com so we can learn more. We want to be sure you're listened to, as well as the people on your team. Thank you for sharing.

      Explore other reviews about Concentrix

      5.0
      May 20, 2026
      Sr manager human resources
      Recommend
      CEO approval
      Business Outlook

      Pros

      Culture, career growth, leadership support and benefits are just a few of the pros.

      Cons

      I don’t have cons to share. I’ve been with the company for 15+ years.

      3.0
      Jun 28, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people and team leads are nice for where I work.

      Cons

      For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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