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      Concentrix

      Engaged Employer

      Concentrix reviews

      Not for the faint hearted - disappointed - Call Centre Tech Support Concentrix Employee Review

      2.0
      May 13, 2015
      Call centre tech support
      Recommend
      CEO approval
      Business Outlook

      Pros

      I really enjoyed the training it was well structured and the staff and community are fantastic at start.

      Cons

      But I feel they set you up for unrealistic expectations. The training only serves a quarter of issues you need to deal with and since the company is trying hard to grow I feel it neglects its current staff. I also feel like it can be a little bit like big brother and everything is monitored. I had one sick day because of a migraine and provided a doctor's certificate and I Had to answer some what I felt to be very personal questions. I thought it was an invasion of my personal life.

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      5.0
      Jun 5, 2026
      Game changer
      Recommend
      CEO approval
      Business Outlook

      Pros

      A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

      Cons

      Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

      2.0
      Jun 22, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

      Cons

      Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

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