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      Concentrix

      Engaged Employer

      Concentrix reviews

      Petty and Unprofessional - Customer Service Representative Concentrix Employee Review

      1.0
      Apr 23, 2015
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      They'll hire anybody, even if you have no previous call center experience. Great way to build experience in the call center industry. $10 an hour beats minimum wage.

      Cons

      Rampant favoritism, and HR is a joke. When another employee harasses and threatens you, even going to far as to physically assault you, unprovoked in front of witnesses, they treat it like a kindergarten spat and verbal warnings with no actual consequences. This happened multiple times over a period of months. That person is still working there.

      Explore other reviews about Concentrix

      5.0
      Jun 5, 2026
      Game changer
      Recommend
      CEO approval
      Business Outlook

      Pros

      A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

      Cons

      Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

      2.0
      Jun 22, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

      Cons

      Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

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