No advancement opportunities - Technical Support Representative Concentrix Employee Review

2.0
Mar 26, 2015
Recommend
CEO approval
Business Outlook

Pros

Can wear jeans to work everyday .

Cons

No advancement opprotunities it based on who is friends with the manager and no performance. I have worked at Concentrix for 3 years and gave been making the same rate for the past year it does not go any higher. New people are being hired making 50 cent less than me and I have been there 3 years . I have no been able to move up in the company as told in the interview. There is something called pay for performance which is suppose to be paid out at the end of the month and seems to never been on anyone's check and nobody in management knows why. Not flexible with schedule. Not able to take any off days after putting in notice 3 months prior. You are expected to work everyday and never take any time off for family vacations.

Explore other reviews about Concentrix

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Cons

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

2.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

Cons

Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

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