DON’T work here - Medical Claims Processor Concentrix Employee Review

1.0
Jan 16, 2022
Recommend
CEO approval
Business Outlook

Pros

Work from home was nice until they sent us spy cameras that watch us all day and make us clock out on a break whenever we’re getting out of our chair.

Cons

Maybe have a little faith/trust your employees. They lied to us about the urgency of this security camera only for me to talk to some people who work in cyber security, who said this was basically to spy on us and see if we we’re in our chairs 40 hours a week minus 2 breaks and lunch. This are not normal working conditions, human beings (we’re not just workers CONCENTRIX) deserve to be able to take longer lunches if we’d like, take walks, get up and stretch, and work in the privacy of our own home without having our faces scanned randomly using “facial biometrics”. If anyone reads this and are still working at concentrix under the camera, THEY LIED TO US. If they really needed it som much for security they would just have us come into the office. They also said if there was a breach, most companies would simply take the computer and wipe it. To say my privacy feels invaded does not even begin to explain what I feel. Angry really, that companies can treat their workers like this and their aren’t updated privacy laws to fight against this.

Explore other reviews about Concentrix

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture, career growth, leadership support and benefits are just a few of the pros.

Cons

I don’t have cons to share. I’ve been with the company for 15+ years.

3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The people and team leads are nice for where I work.

Cons

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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