Avoid if you can, you will end up depressed - Sales Consultant Concentrix Employee Review

2.0
Aug 11, 2020
Recommend
CEO approval
Business Outlook

Pros

Not that much pros in the end. Canteen was good and the chairs are nice. Had a really great start within my first contract.

Cons

Really low salary. (Can be good if you are friend with the management and can get the bonus) No opportunity to go further and grow within the company if you are not a local or a good friend of the management. No support from management, almost non existent, pref to focus on their gossip about agents. Constant pressure. Loads of favouritism. Scholar and childish environment (Everything is forbidden and they will make sure you don’t have too much fun, if yes, forbidden). Stressful and depressing environment with low concern about your mental health.

Explore other reviews about Concentrix

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Cons

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The people and team leads are nice for where I work.

Cons

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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