I started my career as a phone Advisor. I came to work each day that I was scheduled and I did my best. I received support, encouragement and opportunities. I am in leadership today and love our culture above all else. I feel like I have community here. I admire how the company supports its people and promotes from within. I encourage others who are looking for a career to look at the size and footprint of the company, then just get their foot in the door to show what they're made of.
Cons
I don't have any cons. Nowhere is perfect of course but Concentrix proactively seeks out opportunities for improvement and implements solutions. My advice to avoid cons is to make sure you understand the work you're signing up for.
Concentrix Response
6y
Ten years is a great tenure! Thank you for experience view of working with Concentrix. We appreciate you greatly :)
A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!
Cons
Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.
2.0
Jun 22, 2026
Anonymous employee
Current employee, more than 10 years
Recommend
CEO approval
Business Outlook
Pros
Engagement and support for front line teams is great. a lot going on in the sites and within the communities.
Cons
Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,