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      Concentrix

      Engaged Employer

      Concentrix reviews

      RUN AS FAST AS YOU CAN - Customer Service Representative I Concentrix Employee Review

      1.0
      Jan 30, 2019
      Customer service representative i
      Recommend
      CEO approval
      Business Outlook

      Pros

      None that I could think of

      Cons

      Terrible place to work. If you have an issue with a supervisor, and bring it to HR you will be retaliated against. No formal weekly coachings or lunch/break schedule to go by. They will "forget" to send you to lunch but if you go on your own you will be yelled at. (Literally). Their version of coaching you is yelling at you (literally yelling) from their desk trying to embarrass you in front of the whole floor. I worked for their client Mondelez International, so can't speak for any other programs they have. Very inhumane place to work.

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      5.0
      Jun 5, 2026
      Game changer
      Recommend
      CEO approval
      Business Outlook

      Pros

      A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

      Cons

      Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

      2.0
      Jun 22, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

      Cons

      Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

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