Lack of ethics and concern from management - Anonymous employee Concentrix Employee Review

Low pay for most positions across the board, not just entry level Terrible work life balance, you're expected to be " on call" after hours and on weekends but the pay doesn't match the work. They don't give you back anything you work over 44 hours and the salary positions are not "exempt" from that under Ontario employment law, so they're breaking that Some management for some areas is in the US, they try to apply US employment laws to Canadians Diversity training is a joke, which leads to some uncomfortable situations for minorities of all kinds Health and Safety is ignored on a regular basis, out of date fire extinguishers, other missing pieces required by law for health and safety regulations Pay for some departments is missed. You have to pay people if you expect them to work Empty promises made to get people to move to new roles, then they never follow through Downright rude management (I used to be in leadership positions, it frustrated me then, too, to see so many rude "leaders", and there wasn't enough of me to go around to help fix it) Will ask employees to lie to clients, I've been asked multiple times to do so over the past 8 years, I have started to refuse so my time with the company is probably limited Very little notice on request to travel, they think nothing of asking you four days ahead of time to travel to another country and it's not an emergency. This is unacceptable, people have lives, families and plans. I've been asked to travel on holidays and had to push to get the time back, I've been stranded in airports with no corporate tools to even get a room (or if I did, no guarantee the company would reimburse me) and then expected to work the next day when I arrived in the afternoon after being up for 24+ hours in an airport. Some people are promoted based on social skill and not actual ability. If you look "corporate" and good in a tie, you will go far. If you don't, you won't get much further than entry level or one step up Complete disorganization at the upper management/leadership level in my department. We've lost multiple contracts over the year and the one new one that has come in lately has been completely botched due to leadership disinterest until the new contract went sideways. This is unacceptable. Lack of communication, you find out about changes that directly affect you days later, after everyone else is told. Those affected by new work assignments should be told first, by email if a phone call isn't an option due to schedules, but never through the rumor mill or as a "surprise" on a call with a client.