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      Concentrix

      Engaged Employer

      Concentrix reviews

      It's like working in an outsourcing company in India or Philippines - Customer Service Representative Concentrix Employee Review

      1.0
      Oct 29, 2017
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      400£ relocation package No stress, no one cares about anything

      Cons

      No career opportunities (except you can become a manager and earn 40£ more p/w) No bonuses ( your salary will increase only when UK will increase their minimum hourly payment). If you want to become senior manager on someone above- you need to have proper surname and northern Irish accent (you know what I mean) Sick day = Absence, 0 tolerance to that They are not even pretending that you are not a tool but a person outdated PC, half of them do not work properly No one is cleaning desks from dust, air conditioning is awful (it is always either very cold or very hot)

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      5.0
      Jun 5, 2026
      Game changer
      Recommend
      CEO approval
      Business Outlook

      Pros

      A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

      Cons

      Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

      2.0
      Jun 22, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

      Cons

      Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

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