Very disillusioned - Call Centre Tech Support Concentrix Employee Review

1.0
Sep 18, 2016
Recommend
CEO approval
Business Outlook

Pros

Training was good thats about it

Cons

Was at concerntrix fro a year until I had a nervous breakdown, Low pay, High pressure. Even when I was getting everything A+ they wanted to push me harder. Suffered a lot of workplace bullying and harassment from seniors. Tried to do something about it but no one cared Absolutely killed my spirit and self-esteem to the point I was wondering if I was better off dead. Its a bad job for a high achiever. Because you will never be able to satisfy the demands of this company.

Explore other reviews about Concentrix

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Cons

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

2.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

Cons

Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

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