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      Concentrix

      Engaged Employer

      Concentrix reviews

      Intuit QBO - Customer Service Representative Concentrix Employee Review

      3.0
      Sep 17, 2016
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay is pretty good. That is about it.

      Cons

      I work under the Intuit QuickBooks Online contract. Intuit's slogan is that they care about their customers. That is ironic because working at/for Concentrix means that they do not care about you. Don't expect to move up unless you get in good with supervisors or upper management. There are definitely people who were moved up because they were someone's "favorite" and they don't know anything. Also the environment (where I am) is extremely negative. Get accustomed to changes because they happen all the time at a drop of a dime. Major changes that means you may and or may not have a job.

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      5.0
      Jun 5, 2026
      Game changer
      Recommend
      CEO approval
      Business Outlook

      Pros

      A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

      Cons

      Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

      2.0
      Jun 22, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

      Cons

      Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

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