Sales Development - Anonymous employee Concentrix Employee Review

2.0
Jul 27, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Concentrix are mainly deal with customer service contracts and reach out to markets across Europe. Beacuse of this there a re a lot of International employees which makes this a unique place to work in Belfast

Cons

Concentrix are mainly deal with customer service contracts. I joined as part of a Sales Team. This team was being lead by someone with no slaes experience but very good Customer Service Skills. Additionally the team was subjected to a quality control which impacted bonus. This was lead from a customer service viewpoint and the framework had no relevance to sales skills. Poor hardware and poor management from above

Explore other reviews about Concentrix

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Cons

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

2.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

Cons

Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

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