Toxic environment with poor pay and no balance - Senior Representative Operations Concentrix Employee Review

3.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

There is nothing good in this organisation, its just a call centre full of micromanagement and crap. Its internal policies make employee suffer and had to quit.

Cons

Salary is not upto the mark no extra pay for night shift, no proper breaks during the shift no work life balance, no proper OT pays,

Explore other reviews about Concentrix

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Cons

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

2.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

Cons

Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

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