15 YEARS AND COUNTING - Operations Manager Concentrix Employee Review

5.0
Sep 17, 2025
Recommend
CEO approval
Business Outlook

Pros

*I had the fortune to avail the 5 years retirement clause when I signed my contract with Concentrix (formerly Convergys). *Career growth is based on meritocracy and they invest a lot on development of soft and hard skills which helped me develop an exceptional range of skills required to climb up the career ladder. *Concentrix offers competitive salaries, a stable income, and attractive benefits packages (health insurance, bonuses, etc.), which have significantly contributed to the financial stability of many families. In my 15 years with the company, it has never happened that the salary was delayed.

Cons

One of the big concerns this year was the health insurance coverage from iCare which has proven to be challenging to a lot of gamechangers.

Explore other reviews about Concentrix

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture, career growth, leadership support and benefits are just a few of the pros.

Cons

I don’t have cons to share. I’ve been with the company for 15+ years.

3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The people and team leads are nice for where I work.

Cons

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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