Pros
CTC is full of great people. Culture is incredibly positive with a focus on personal growth and vulnerability. I definitely grew as a person during my time here. Fully remote work is nice, and benefits are pretty good. Insurance (Cigna) is decent. 5% 401k match, monthly internet and health/wellness reimbursements. $300 one-time reimbursement for setting up your home office. TMYD program is amazing.
Cons
I left because I knew my job wasn't safe at CTC. There have been three rounds of layoffs since June and a company-wide focus on cost cutting and outsourcing work to freelancers in the Philippines. I was shocked when I heard that laid-off employees didn't receive ANY severance. Not one week, not two weeks, and definitely not 3-6 months as I believe should be offered. Zero. They didn't even offer to cover COBRA premiums, just cut people off cold turkey before the end of the month and left them scrambling to find healthcare for their families. This is when I knew my values didn't align with CTC's and that I needed to move on. The business strategy here is volatile, highly reactive, and not growth-oriented in the way it needs to be to move ahead into the future. The Tell Me Your Dreams program started out amazing, but quickly deteriorated when the company didn't meet its goals. I was pushed to spend ~$1k of my own money on my dream pursuit, which I was told would be reimbursed once I submitted evidence that I achieved my dream. This didn't happen: my reimbursement request was denied. 1:1 sessions outlined in the benefits package were also cut. TMYD is still a great program and was one of my favorite things about CTC, but this left a bad taste in my mouth. CTC likes to fashion itself as a remote-friendly company and enjoys many of the benefits of designating itself as such (specifically, paying employees at a "national average" rate rather than factoring in local cost of living). Ultimately, this was unsustainable for me and I was able to easily get a 20% salary increase by moving on to a (less senior) role in my HCOL area. Like a previous reviewer mentioned, the SoCal beach house that CTC rented for a month as a "way to get together in person again" RIGHT AFTER A HUGE LAYOFF ROUND felt particularly scummy. The rest of us were invited to apply to stay in the house but had to cover all other travel expenses ourselves. A small grievance in the grand scheme of things, but just felt like the icing on the cake of profit-over-people. You're saving millions with a fully remote workforce—shouldn't there be a little bit of room in the budget for connecting in person?