Super Overload Workload - Senior Process Executive Cognizant Employee Review

1.0
Jan 27, 2016
Recommend
CEO approval
Business Outlook

Pros

Good compensation package. Annual appraisal. They have a daily raffle for low aht agents. Prizes are boy bawang and oishi. Also during their christmas party. They gave lots of appliances during raffle like elctric fan, rice cooker and iron

Cons

Ive been in the account(financial) for almost 6 yrs. But im with cognizant for 3yrs. They bought the account from alorica/acs. At first they were very welcoming and accomodating. In short plastik! Eventually the floor became so stressful. The management wanted to hit unrealistic target and they dont listen to our reasons why we can hardly hit the target. Most of the good tenured employees quit because of POLITICS and IRRATIONAL MANAGEMENT. they hire so fast and fire you so fast if you cant hit their unrealistic target like QA/AHT. They can even fire u on the spot if you get a complaint or loss of transactions. Your lucky if u stay for more than a year but if your Looking for long term job or career growth COGNIZANT IS JUST A WASTE OF TIME!!! Especially if you cant handle with politics and sipsipan!

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5.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good learning opportunities and structured training

Cons

Limited pay growth and slow promotions

1.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

A potential inroad into large client companies (Leave Cognizant ASAP) You aren't unemployed.

Cons

It's a body shop. Clients will view you accordingly. Contractors cannot be trusted with most tasks. You must be siloed (No room for growth) so you don't break anything. Your actual job is to fulfill gaps in the client's grunt work even if out of scope. If you don't, the hammer falls from client and Cognizant. Wages well below industry standards. 1% annual raises only exist because legally they must exist. Takes full advantage of H-1B slave system, where employees' families and homes will be thrown into a furnace if you aren't keeping Cognizant happy no matter what. Employees are complacent in their slavery. Management is just happy to get their extra crumbs and will reinforce the bad culture. C-suite is opaque. If you are familiar with India's caste system you will understand how "lessers" are treated. This also happens in a literal sense, you aren't totally safe just because you are the favored skin tone. Takes full advantage of modern white collar culture. "Your racist actions aren't actually racist if you aren't Caucasian." Expect the uphill battle to be even more steep if you're not Southeast Asian. You will hunt for your own work most of the time. Cognizant is not helpful in any regard. They exist to skim off the top and nothing else.

3
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