A good entry level experience... - Retail Sales Associate Coach Employee Review

3.0
Sep 10, 2015
Recommend
CEO approval
Business Outlook

Pros

Great mentor and coaching. Managers and senior staff were very helpful and understanding. During the "in" season and holidays you're constantly busy so the days go by quickly. Great discounts in both their retail and outlet stores.

Cons

Tough hours (it's retail so lots of late nights and weekends!) and very little option for time off with holidays. My family lived out of state so trying to coordinate to see them on either Thanksgiving or Christmas was impossible. Salary wasn't the best and rarely did we get team share bonuses (despite being a very high volume store). Very few, if none at all, raises or advancements.

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5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Good managers Friendly environment everyone is willing to help

Cons

Minimal Benefits during slower months hours can get cut by a lot

3.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

- fast paced days with lots of client interaction and team building moments - fun product dropped monthly with opportunities to be the first to own popular drops - opportunities to grow* - a great starting place to learn how to provide an elevated shopping experience and learn how to build a client book

Cons

- * Opportunities to grow only present themselves if you have a positive relationship with the management team and/or the DM - Corporate tends to lead on candidates and promise advancements or change verbally but little is done to correct behavior or advance within the company - Your store manager will determine whether the team is harmonious and fair, can be a double edged sword - you will be asked to do tasks or take on projects outside of your position with no additional compensation. It will be heavily frowned upon to decline said opportunities and tended to lead to being denied advancements - during ICE activities in the city, Coach refused to make a statement and or provide guidelines to how we as a store should respond. Associates were punished for absences related back to ICE activities

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