Used to love it, but they don't value their people any more - Sales Associate Coach Employee Review

3.0
Oct 2, 2013
Recommend
CEO approval
Business Outlook

Pros

As a sales associate, had great managers who cared about their people Reasonable sales goals Very team oriented, there is no individual commission, instead the store will get bonused as a whole if it makes it's monthly goal.

Cons

They are in the process of restructuring the company and it has been very chaotic. They want a specific look for their sales people, basically the "unattractive" people are being pushed out. When I expressed interest in moving up to a corporate position, I was fed a lot of BS and the management never made good on their promises. If you are at a store level it is difficult to get on a corporate track, even if you are persistent.

Explore other reviews about Coach

5.0
Jan 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Management was very receptive, open, and caring.

Cons

The pay was not great.

3.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

- fast paced days with lots of client interaction and team building moments - fun product dropped monthly with opportunities to be the first to own popular drops - opportunities to grow* - a great starting place to learn how to provide an elevated shopping experience and learn how to build a client book

Cons

- * Opportunities to grow only present themselves if you have a positive relationship with the management team and/or the DM - Corporate tends to lead on candidates and promise advancements or change verbally but little is done to correct behavior or advance within the company - Your store manager will determine whether the team is harmonious and fair, can be a double edged sword - you will be asked to do tasks or take on projects outside of your position with no additional compensation. It will be heavily frowned upon to decline said opportunities and tended to lead to being denied advancements - during ICE activities in the city, Coach refused to make a statement and or provide guidelines to how we as a store should respond. Associates were punished for absences related back to ICE activities

See reviews by: Helpful|Rating|Date|All