Pros
good discount, brand in itself is good quality and the customer service they stress ends up benefiting you in the long run. reputable company also- people know coach is higher end fashion.
Cons
my store specifically, but perhaps not the company as a whole: management is brutal. super micro managing boss, plus nail polish could not be a shade off without being penalized. you can NOT call in sick, because if they are short staffed they couldnt care less about your health. you are consistently drilled on procedures that you already know regardless of how long you've been there. you can NOT move up in the company. they rather higher a new keyholder from god knows where then promote a f/t sales associate. if you are one minutue late coming from break lunch or otherwise you are not paid for that hour. worst of all, at a minimum wage salary with barley any raise, you are expected to "update uniform" almost every half year it seems: the clothes on the uniform they recc is 100, 200, 160, etc. if uniform isnt updated, managment begins harassing you about new uniform. its not worth it, to get paid as much you do, to be buying a uniform that overall avg out to about 300, then a handbag that they urge you to purchase which is 150, and then being given hours such as 4.5 every other day...