The factory store feels like a flea market - Sales Associate Coach Employee Review

2.0
Jun 20, 2013
Recommend
CEO approval
Business Outlook

Pros

Great discounts on bags, got to learn what a good Coach bag is, pay is higher the minimum wage

Cons

Associate managers give themselves more power than they actually have, some managers punish you like school children if you talk while walking the floor at the end of the night, it takes up to 2 hours to close the store.

Explore other reviews about Coach

5.0
Apr 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits, as well as good employee discount.

Cons

Not great pay, but atmosphere and brand could make up for it

3.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

- fast paced days with lots of client interaction and team building moments - fun product dropped monthly with opportunities to be the first to own popular drops - opportunities to grow* - a great starting place to learn how to provide an elevated shopping experience and learn how to build a client book

Cons

- * Opportunities to grow only present themselves if you have a positive relationship with the management team and/or the DM - Corporate tends to lead on candidates and promise advancements or change verbally but little is done to correct behavior or advance within the company - Your store manager will determine whether the team is harmonious and fair, can be a double edged sword - you will be asked to do tasks or take on projects outside of your position with no additional compensation. It will be heavily frowned upon to decline said opportunities and tended to lead to being denied advancements - during ICE activities in the city, Coach refused to make a statement and or provide guidelines to how we as a store should respond. Associates were punished for absences related back to ICE activities

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