Used to be better, but growing toxicity in leadership and management - Product Manager Capital One Employee Review

2.0
Mar 25, 2025
Recommend
CEO approval
Business Outlook

Pros

- Fair compensation (not the best, not the worst) - Relatively technical for a bank - A lot of good people to work with

Cons

- Hyper competitive performance management process with unclear expectations, which has been resulting in good performers getting punished - A very inefficient and stressful performance management cycle twice a year - Unfair compensation structures, with minimal pathways to adjust compensation without leaving - Un-diverse leadership, especially within the powerful Card organization - Too much middle management whose jobs are effectively to micromanage, minimizing team productivity

Explore other reviews about Capital One

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Good opportunity and good career development

Cons

Pay is not competitive in the current market

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Environment was good, food was decent, free food at my location (dont know if it was allowed but it was good)

Cons

The rittenhouse location is managed by a tyrant, he is an incredibly toxic man and upper management make it the most unbearable place to work. Andy will ask you to come in on days you're not scheduled, and then hold it over your head if you don't. Talks about employees behind their backs constantly. No respect enforced employees talked about each other all the time and there was even name calling in meetings, management did nothing. Worst place I've ever worked in my life frankly and affected my mental health in the worst way. Glad to be out out of there. The place itself has potential but the management at the Rittenhouse branch and above them is absolutely terrible in every regard.

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