From a perspective of new eyes - Anonymous employee Capital One Employee Review

2.0
Feb 25, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company has a lot of talented and smart people. There are leaders who are caring and provide insightful guidance. Benefits are good, if you’re in Richmond/Mclean the campus benefits are nice.

Cons

The performance reviews 2x a year have shaped people in a different way. It’s a bell curve so 80-90% of you & peers are in the strong category. A % falls to the bottom and are pushed out. Always compared against peers and need to be seem “trying very hard and caring”. This is not am environment where you can put your head down to work and get things done. There’s way too much work to be done and burnout is pretty rampant. Those who don’t face burnout are ones who have been here 10, 15, 20+ years out of college because this is all they know. Having been in a few institutions I see the differences of the newer people vs long tenured peoples. Newer people stay for a few years and leave or long tenured people just stay forever. Mind you the stack performance reviews started a few years ago. There’s some political culture that can be missed if you’re separated from your team. Everyone is predominantly together, but I have seen teams where 1-2 members are in NY/Long Island/Chicago but the rest of the team and the people you interact with is in Richmond/Mclean. You end up missing a lot of side chatter, for better or worse. There’s a cult like feel here. Either jump on board or get pushed out. There’s really no between. Reading through reviews it’s clear the culture has changed over the past few years. Unfortunately for me, this is all I know. There were weird things I’ve observed but ignored them. Over a short time of 2.5 years here, it’s become more obvious for how it really is. There’s a lot of turnover, but you never know because you don’t interact with the many other teams. I see reorgs happen every 6 months and it’s just “accepted” as I see people be pushed out, layered, and set up for promotions.

Explore other reviews about Capital One

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Good opportunity and good career development

Cons

Pay is not competitive in the current market

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Environment was good, food was decent, free food at my location (dont know if it was allowed but it was good)

Cons

The rittenhouse location is managed by a tyrant, he is an incredibly toxic man and upper management make it the most unbearable place to work. Andy will ask you to come in on days you're not scheduled, and then hold it over your head if you don't. Talks about employees behind their backs constantly. No respect enforced employees talked about each other all the time and there was even name calling in meetings, management did nothing. Worst place I've ever worked in my life frankly and affected my mental health in the worst way. Glad to be out out of there. The place itself has potential but the management at the Rittenhouse branch and above them is absolutely terrible in every regard.

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