UK-based company, US-led work culture - Business Analyst Capital One Employee Review

2.0
Apr 20, 2024
Recommend
CEO approval
Business Outlook

Pros

Close to the railway station and the reasonably priced food in the canteen.

Cons

The fact that Capital One is American-owned is all too obvious once you get past the superficial sweeteners of work perks. Despite taking on many new employees during the pandemic, with remote working being an accepted practice, the company has slowly been manipulating staff back into the office because it cannot bear to lose the easy access to monitor their employees or let them remember that they have a life outside of their corporate family. Despite an overwhelming amount of studies highlighting that productivity and output actually increased with working flexibility, this is clearly not a motivator for Capital One. Initially starting off with a soft approach of recommending that staff spend time commuting to the office each week, this then progressed to two mandatory days in the office, before being moved to three mandatory days per week and action being taken against staff whose key cards haven't been detected swiping in on the designated office days. There is more to life than putting up with being treated as property.

Explore other reviews about Capital One

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Note- last year there was 2018, would not allow that option. Employee engagement always high priority.

Cons

Note- last year there was 2018, would not allow that option. Highly focused on sales vs service.

3.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Some of the smartest individuals in their fields. The focus is always “forward” and the company is willing to adopt new tech to stay ahead for the purposes of the company’s (key word there) benefit. Great PTO and benefits.

Cons

The company’s drive to keep itself moving forward has caused it to regress in other aspects. As a leading tech company first, and leading bank second, it’s embarrassing what their stance is on hybrid and remote work. The company can easily accommodate remote options for their employees not near main offices, but chooses not to. I am relocating to a major city with no major CapOne presence and their response was “too bad, either fly up weekly or you’ll be terminated for not meeting the hybrid requirements”. It’s embarrassing because most of my week is remote anyways. I wonder how many current and past employees have been impacted, and I’m worried about how much talent they’ll be pushing away in the coming years.

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