Used to be great... - Sr. Operations Coordinator Capital One Employee Review

3.0
Nov 30, 2023
Recommend
CEO approval
Business Outlook

Pros

Benefits, co workers, cafe, work life balance exists if you're not in management and beautiful grounds around the building to explore

Cons

New upper management that started in 2023 doesn't believe in equality nor their employees struggles. They'll tell you "we're family here and we care about you" DON'T BELIEVE IT! You WILL be hung out to ROT! You get penalized for being yourself. If you get a job here, go in with your head low and keep your mouth shut if you want to survive their political ways. Pay is on the lower end of the economy for the amount of work you do. Competitors pay more!

Explore other reviews about Capital One

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Good opportunity and good career development

Cons

Pay is not competitive in the current market

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Environment was good, food was decent, free food at my location (dont know if it was allowed but it was good)

Cons

The rittenhouse location is managed by a tyrant, he is an incredibly toxic man and upper management make it the most unbearable place to work. Andy will ask you to come in on days you're not scheduled, and then hold it over your head if you don't. Talks about employees behind their backs constantly. No respect enforced employees talked about each other all the time and there was even name calling in meetings, management did nothing. Worst place I've ever worked in my life frankly and affected my mental health in the worst way. Glad to be out out of there. The place itself has potential but the management at the Rittenhouse branch and above them is absolutely terrible in every regard.

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