Capital One is a great place to work.....if you live in Richmond VA or Plano TX - Collector Capital One Employee Review

1.0
Oct 1, 2014
Recommend
CEO approval
Business Outlook

Pros

process oriented organization. They say people are first but actions are contrary to those sentiments. If you like constant change (reporting manager, teammates, schedule bids) than this is the job for you.

Cons

since i've been here so long the problem is that i compare everything to the way it use to be. Which was much better. Gone are the days of biannual incentive trips (all expense paid for you and a guest to Cancun, Jamaica, Cabo, etc...) Gone are the 1000 + monthly bonus of a PT employee.

Explore other reviews about Capital One

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Good opportunity and good career development

Cons

Pay is not competitive in the current market

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Environment was good, food was decent, free food at my location (dont know if it was allowed but it was good)

Cons

The rittenhouse location is managed by a tyrant, he is an incredibly toxic man and upper management make it the most unbearable place to work. Andy will ask you to come in on days you're not scheduled, and then hold it over your head if you don't. Talks about employees behind their backs constantly. No respect enforced employees talked about each other all the time and there was even name calling in meetings, management did nothing. Worst place I've ever worked in my life frankly and affected my mental health in the worst way. Glad to be out out of there. The place itself has potential but the management at the Rittenhouse branch and above them is absolutely terrible in every regard.

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