Formerly a good place to work - Senior Business Manager Capital One Employee Review

3.0
Feb 11, 2014
Recommend
CEO approval
Business Outlook

Pros

High energy place, smart people around, quality of work

Cons

The card division had worsened over the years. Politics had taken root in the culture. From being a fair and progressive company, the place had become a joke. The management selects a bunch of individuals based on perception and then gives them a free pass to success. The selection is purely based on perception rather than true results. The place was hell bent on showing how open it is to certain historically disadvantaged groups and gave favorable benefits to them inspite of work not upto the mark. (Hint: if you are from such groups might not be a bad idea to join ) Promotions especially to the dir level make no sense, its purely driven by who "likes" you!

Explore other reviews about Capital One

5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Good company values overall Great benefits Office was nice

Cons

Depends on department, but culture can be too competitive

3.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Some of the smartest individuals in their fields. The focus is always “forward” and the company is willing to adopt new tech to stay ahead for the purposes of the company’s (key word there) benefit. Great PTO and benefits.

Cons

The company’s drive to keep itself moving forward has caused it to regress in other aspects. As a leading tech company first, and leading bank second, it’s embarrassing what their stance is on hybrid and remote work. The company can easily accommodate remote options for their employees not near main offices, but chooses not to. I am relocating to a major city with no major CapOne presence and their response was “too bad, either fly up weekly or you’ll be terminated for not meeting the hybrid requirements”. It’s embarrassing because most of my week is remote anyways. I wonder how many current and past employees have been impacted, and I’m worried about how much talent they’ll be pushing away in the coming years.

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