Don't work here if you have career goals - Business Analysis Manager Capital One Employee Review

1.0
Jul 22, 2019
Recommend
CEO approval
Business Outlook

Pros

Above average salary and benefits; cool campuses; flexible work schedule/PTO (all pros apply to salaried full-time associates; no comment otherwise) Great place if you want to put forth a mediocre effort for a consistent paycheck with no personal or professional growth. Otherwise the worst place I could ever imagine.

Cons

Everything else. Leadership is terrible. They don't listen to their people. Performance management is super backwards. Nothing ever gets done. When something does get done, it's extremely slowly, and it's almost always a zero risk, tiny reward initiative. Risk tolerance is 0. All about making each other feel good and giving participation trophies - coaching is non existent as a result. You only find out what you can do better at twice a year. Good ideas are turned down because they're "too hard" or "too much effort." Overall - insanely toxic environment that will kill the winner inside you. Also the lack of actual innovation and speed is going to get the company taken down by an new competitor in the next 10 years unless acquisition saves it.

Explore other reviews about Capital One

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Note- last year there was 2018, would not allow that option. Employee engagement always high priority.

Cons

Note- last year there was 2018, would not allow that option. Highly focused on sales vs service.

1.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay can be decent compared to GovCon. Some people are a pleasure to work with. Other non-pay related incentives.

Cons

Never heard more nonsensical topics during meetings; people sharing their sexual preferences, flaunting overly dramatic personal lifestyle decisions, diversity to the point of failure, etc. Hearing the term "white guilt" in a professional setting was, well, pretty unprofessional. Stack ranking for performance reviews is a mess. Someone has to have an "F" regardless of their performance because that is what their line of business is allotted. Be prepared to be held responsible for actions any Sr Leadership would just sweep under the rug under their own circumstances. If a manager doesn't like you, regardless of your productivity, you're toast unless you're able to find another LoB to support. HR / AR are just a check in the box and will most likely point you from one to the other and back again without resolving any issues. You'll find yourself curious as to what leadership does as they continue to scrape managerial responsibilities from their plate, to yours. Last but certainly not least; you may find yourself working hard on a project; nights and weekends, just in case that work life balance is feeling a little too perfect. Fret not, someone will surely assist in taking credit for the hard work you've put in. I'm sure none of these things will happen to you, though. Best of luck!

5
See reviews by: Helpful|Rating|Date|All