Tech Savvy Company That Lost It's Focus on It's People - It's Great to Talk About It But Another To Deliver - Sr Manager Technology Capital One Employee Review

2.0
Jul 4, 2018
Recommend
CEO approval
Business Outlook

Pros

Tech forward, sound mission statement, great benefits

Cons

Overaggressive delivery timelines, risk analysis and best practices ignored if it conflicts with a milestone or deliverable. VP rubberstamp appovals are frequent regardless if potential impact. Horrific mid year and eoy review process. Recruit top talent but force calibration to meet numbers. Upper management tweaks senior management ratings based on their viewpoint. Removes credibility of reviewing managers for their direct reports. No longer about the person doing the job and what they are delivering; everyone is just an employee ID, especially if you are not located in McLean or Plano.

Explore other reviews about Capital One

5.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Well-run company that knows its values and lives them out. They hire well, and trust people to do their jobs, and people almost always do. Very tech-forward, and adopts the current tech meta quite well.

Cons

Performance management is a double edged sword. It feels intense, but I get why they do it. And helps me reflect on where Im at. Small price to pay

3.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Some of the smartest individuals in their fields. The focus is always “forward” and the company is willing to adopt new tech to stay ahead for the purposes of the company’s (key word there) benefit. Great PTO and benefits.

Cons

The company’s drive to keep itself moving forward has caused it to regress in other aspects. As a leading tech company first, and leading bank second, it’s embarrassing what their stance is on hybrid and remote work. The company can easily accommodate remote options for their employees not near main offices, but chooses not to. I am relocating to a major city with no major CapOne presence and their response was “too bad, either fly up weekly or you’ll be terminated for not meeting the hybrid requirements”. It’s embarrassing because most of my week is remote anyways. I wonder how many current and past employees have been impacted, and I’m worried about how much talent they’ll be pushing away in the coming years.

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