Put the customer first - Financial Services Representative II CIBC Employee Review

2.0
Mar 14, 2016
Recommend
CEO approval
Business Outlook

Pros

Helping people is the most satisfying part of the job.

Cons

Too sales driven, so many different processes and systems that are always changing that nobody really knows what is going on. You have to convince the client that you aren't an idiot while navigating these buggy systems and disjointed processes. Do not trust anything a manager says unless it's in writing. Leads are over dialed in most branches, some clients are called every six weeks. I had to put myself on their do not call list.

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5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Good flatform to do holistic financial planning for clients. Stock purchase plan with company matching

Cons

There is no commission anymore.

2.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

-People were friendly and would do coffee chats/one-on-one lunches. -Other interns were great. -Base compensation as an analyst is on the higher end.

Cons

-Feedback from intern manager only given at the end of a rotation differed greatly from what team members would directly tell me which was confusing. Makes me think people are only nice on the surface. -Team members prioritized some interns over others in terms of work given and time spent. -Teams in the same product group had wildly different work life balance with some working 70+ hours a week and others working close to 40. -Has high turnover overall due to lower compensation at the Director+ level.

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