Decent pay, high call volume, work environment can be toxic. - Client Service Specialist III CIBC Employee Review

3.0
Jul 23, 2025
Recommend
CEO approval
Business Outlook

Pros

- competitive pay - full benefits - flexibility - remote work - lots of bonus pay - 3-4 weeks vacation

Cons

- long hours can be hectic with non stop calls - your experience is based on your team lead because the 2 I had were amazing I received employee of impact recognition from my TL and a rewritten statement about my performance and attaining the highest bonus compensation my first year Then I got a new TL and she was out to get me for every little mistake I made to the point she went into phone calls I mean when I was either in probation or just out of probation and already be coached out and try to performance assess me out of my position so I had quite due to toxic work environment.

Explore other reviews about CIBC

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Good flatform to do holistic financial planning for clients. Stock purchase plan with company matching

Cons

There is no commission anymore.

4.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

good visibility, good work/life balance (got lucky and am in a good team)

Cons

little to no upward momentum. not enough of a structure to support long term employees with competitive market rates.

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