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      CIBC

      Engaged Employer

      CIBC reviews

      Toxic! - Customer Service Representative CIBC Employee Review

      2.0
      Jun 8, 2025
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good Pay. Work from home. Benefits.

      Cons

      Micromanaging is king! You get write up for almost anything. Everyone was resigning because the new senior manager was toxic. Sales target are very hard to reach. Almost no recognition and they don't care about customer service quality, they just want you to have a low aht and sell, convince , reach targets.

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      5.0
      Jun 1, 2026
      Financial advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good flatform to do holistic financial planning for clients. Stock purchase plan with company matching

      Cons

      There is no commission anymore.

      4.0
      Jun 17, 2026
      Senior risk analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      good visibility, good work/life balance (got lucky and am in a good team)

      Cons

      little to no upward momentum. not enough of a structure to support long term employees with competitive market rates.

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