CSR - Customer Service Representative CIBC Employee Review

4.0
Aug 13, 2015
Recommend
CEO approval
Business Outlook

Pros

It's a good entry-level place to begin your career in financial services as clientele is very diverse; offers good exposure in terms of dealing and resolving banking concerns.

Cons

Internal recruitment process can feel very heavy. They expect and put a lot more pressure on you when hiring internally compared to external candidates.

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5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Good flatform to do holistic financial planning for clients. Stock purchase plan with company matching

Cons

There is no commission anymore.

1.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

The NY location is close to Grand Central Station

Cons

Slow Canadian culture that finds it challenging to meet US regulatory standards. Executives play favorites and gaslight employees, if you voice your opinion, they either silence you or try to manage you out with exaggerated "performance issues"

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