Great for part time work, bad for advancement - Customer Service Representative CIBC Employee Review

1.0
Jan 3, 2020
Recommend
CEO approval
Business Outlook

Pros

Full benefits, available hours, family environment

Cons

Miserable clients, understaffed, pay not competitive, to advance internally you must climb each step of the ladder despite being overqualified

Explore other reviews about CIBC

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Good flatform to do holistic financial planning for clients. Stock purchase plan with company matching

Cons

There is no commission anymore.

4.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

good visibility, good work/life balance (got lucky and am in a good team)

Cons

little to no upward momentum. not enough of a structure to support long term employees with competitive market rates.

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