Pros
Great environment, one of the very few places that you can enjoy your job. It gives me a chance to learn what i am interested in. I came from a job where i made six dollars more an hour, that i hated. Would not go back for the money, i am satasfied doing this kind of work, the people that work there are really great, at least at the best buys that i have worked at. I have traveled to different states on paid best buy events. Stayed in a nice hotel. had my meals paid for. they are really flexible with their schedule.
Cons
Inside the general public you have rotten eggs, some of them frequently visit best buy. Some people just dont understand why things are done the way they are done, and some do not want to, but thats technology i guess, people just dont understand sometimes. Like why do we not give tech support on router security setup if you buy them at our store. WELL, First, not everyone at best buy knows how, and the people that do are probable paid a little more than your average bb employee. That router you got on sale, we made maybe ten bucks on, but then minus shipping and the time it took to ship it, plus our light bill. Next, walking through some ppl on a router setup could take 45 min easy. We just lost money. But yet some people will insist that it is bad business. I think some personal responsibility for educating themselves is in order.