If you are a hard worker who wants to work retail [and loves technology], Best Buy is your place. - Customer Assistant Best Buy Employee Review

5.0
May 29, 2008
Recommend
CEO approval
Business Outlook

Pros

Compared to the world of retail jobs, Best Buy tries to hide this and make it seem like a job of much higher status. This presentation that Best Buy displays to new employees empowers you to work in a more respectable manner rather than you thinking that you have a lesser-status job. Next, they do not throw you into the battlefield immediately, they make all employees work one month without the blue shirt in order to be trained on and off the store floor. You don't have to know a whole lot about technology to get a job at Best Buy, overtime you are trained to learn about the products that are sold and how they benefit the customer's needs. The discount is unrivaled to any electronics and\or department store. I can't provide the details on it due to confidential issues, but it is generous.

Cons

Once you are fully trained, you are expected to make sales like a machine. Getting management to notice your great sales is overshadowed by any time you don't perform as well. If we we're commission based in some way, it would truely make efforts to sell products more worth it. You also have to constantly track your sales on a sheet, which gets very tedious and actually hinders you from making more sales. Most of the time it doesn't even seem like management has time to look at those sales tracking sheets anyway. Overall though, if you plan to work retail, Best Buy still shines over your other options.

Explore other reviews about Best Buy

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great opportunities available and good pay at higher responsibility positions

Cons

Dealing with the general public

1.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

No pros. Just don’t work here.

Cons

This job adds little to no value, either for customers or for career growth. The primary focus is pushing credit cards and memberships that many customers don’t actually need, making the work feel repetitive and unfulfilling. The workplace culture and management are poor, and employees are often assigned busywork instead of meaningful responsibilities. There is almost no opportunity to develop product knowledge or apply any technical or electronics skills. Even the sales experience is limited since the role revolves around following scripted pitches rather than building genuine sales or customer relationship skills. Overall, it’s not a strong entry-level position for someone looking to develop transferable skills. There are many other jobs that provide better learning opportunities, stronger career growth, and more valuable real-world experience.

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