Don't bother working for Best Buy unless you are desperate. - Geek Squad, Agent Senior (CIA Senior ) Best Buy Employee Review

2.0
May 21, 2009
Recommend
CEO approval
Business Outlook

Pros

Employee Discount, tuition reimbursement, desperation.

Cons

The customers are hostile at times and yell at line-levels who have no real say and are only following policy. Best Buy does not train employees to, well, not piss customers off. Store management at times can be very corrupt, with managers covering up for other managers who are stealing.

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5.0
Mar 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Did what they said they would

Cons

No issues happy while was there

1.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

No pros. Just don’t work here.

Cons

This job adds little to no value, either for customers or for career growth. The primary focus is pushing credit cards and memberships that many customers don’t actually need, making the work feel repetitive and unfulfilling. The workplace culture and management are poor, and employees are often assigned busywork instead of meaningful responsibilities. There is almost no opportunity to develop product knowledge or apply any technical or electronics skills. Even the sales experience is limited since the role revolves around following scripted pitches rather than building genuine sales or customer relationship skills. Overall, it’s not a strong entry-level position for someone looking to develop transferable skills. There are many other jobs that provide better learning opportunities, stronger career growth, and more valuable real-world experience.

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