Poor and rigid HR policies - Senior Software Engineer BT Group Employee Review

2.0
Nov 27, 2015
Recommend
CEO approval
Business Outlook

Pros

Some excellent and very experienced people. Quality and customer service ingrained in many but often defeated by inflexible management policies.

Cons

Creativity and flexibility impacted by poor HR policies. Too focussed on objective setting and measurement of everything. Performance management widely viewed as a method of getting rid of people rather than developing and giving them opportunities. Too many managers in technical areas with no technical experience who focus on cost cutting and savings without understanding the technical complexity of the work or the impact of the cuts. Managers won't push back against the negative performance management as they fear for their own jobs so it perpetuates. Metric driven performance management stifles risk taking and creativity. Too many managers who take a very short term view and don't have any people management skills, they simply look to their next move. Bullying via the Performance management system is now institutionalised but well hidden from the public view of the company.

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5.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Good money, so good money

Cons

Long hours very long hours

4.0
Mar 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are better than most US companies. You get twice or triple the numbers of days off per year.

Cons

Focus is more on originating company location for group events and emails. Due to time zone differences, it can be difficult to work with others without adjusting your schedule. It is difficult to get promoted outside originating country. Roles are few and far between in the US.

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