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      BT Group

      Engaged Employer

      BT Group reviews

      IT Service Desk Analyst - IT Service Desk Analyst BT Group Employee Review

      5.0
      Sep 1, 2015
      It service desk analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Customer focus, coaching, team work, staff benefits, pension scheme

      Cons

      Change of leadership happens quite frequently

      Explore other reviews about BT Group

      5.0
      Jun 6, 2026
      Checkout operator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good money, so good money

      Cons

      Long hours very long hours

      3.0
      Jun 27, 2026
      Threat analytics manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people there were great.

      Cons

      The company doesn't seem to understand the current security market.

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