Does not feel like a part of BT. - Anonymous employee BT Group Employee Review

3.0
Oct 15, 2010
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

BT Global Services has given a good chance to expand in the US. With new accounts, it is exciting to be part of a new organization that has been growing.

Cons

Headquarters being in the UK, there has not been as much support as would have been expected for the folks in the US. Also, it seems like there are many things this company has never done before - tools and processes are a total mess.

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5.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Good money, so good money

Cons

Long hours very long hours

4.0
Mar 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are better than most US companies. You get twice or triple the numbers of days off per year.

Cons

Focus is more on originating company location for group events and emails. Due to time zone differences, it can be difficult to work with others without adjusting your schedule. It is difficult to get promoted outside originating country. Roles are few and far between in the US.

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