Culture is all wrong and stuck in the past - Anonymous employee BT Group Employee Review

1.0
Dec 31, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- I really cannot think of any as the experience after tupeing over from EE was horrendous. It was like working for the Mercedes F1 team and then being moved to work on Reliant Robins.

Cons

- Senior Management in the team I worked in had no people management skills and were focused solely on cutting costs; - Don't be too good at your job. You'll end up having loads piled onto you, working 100 hour weeks and over your holidays whilst others coast and management could not care about your H&S or mental wellbeing; - Don't publicly question or cross managers as they become vindictive and will target and bully you; - Communciation for a communication company is woefully poor; - Concerns raised via Yor Say are completely ignored. Managers ignored major issues raised by the teams relating to their behaviour and never fully discussed these in team meetings; - People tupe'd over from EE immediately lost yearly bonuses of over £10k; - Cost Centre manager had no idea of budgeting or setting realisitic budgets. Always pressured to reduce costs, not look at ways of increasing revenue; - EE was generating over 25% EBITDA when purchased by EE. First action taken was to cut costs, put pressure on management, take away decicion making and start to stangle what would be a cash cow; - Managers scared of making decisions, or will pass the decicion to you. If a wrong decision, then you are questioned and hung out to dry; - Allegations of nepotism when recruiting; - Company has over 100% gearing when you factor in pension liabilities and debt. Unmanageable and profit goes to service this (and pay shareholders) and not progress the company; - Objectives given to you are unachievable and unrealisitic, therefore easy to with-hold any bonus payments.

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5.0
Jun 6, 2026
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Pros

Good money, so good money

Cons

Long hours very long hours

4.0
Mar 26, 2026
Recommend
CEO approval
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Pros

Benefits are better than most US companies. You get twice or triple the numbers of days off per year.

Cons

Focus is more on originating company location for group events and emails. Due to time zone differences, it can be difficult to work with others without adjusting your schedule. It is difficult to get promoted outside originating country. Roles are few and far between in the US.

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