Service Delivery management is a disaster. I've never seen such disrespect towards employees from management - Director, Client Management BT Group Employee Review

1.0
Feb 26, 2017
Recommend
CEO approval
Business Outlook

Pros

Flexible working environment (remote work) Challenging work environment (good for out of the box thinkers) Good technical staff - the people that work are excellent to work with.

Cons

Zero support from upper management. You ask for help and get put down for it. This company is quick to sacrifice employees if it will save a contract. No effort to fix underlying problems but will toss resources at them. Favoritism- there is a tight click in place & no one but them gets support HR is no help

Explore other reviews about BT Group

5.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Good money, so good money

Cons

Long hours very long hours

4.0
Mar 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are better than most US companies. You get twice or triple the numbers of days off per year.

Cons

Focus is more on originating company location for group events and emails. Due to time zone differences, it can be difficult to work with others without adjusting your schedule. It is difficult to get promoted outside originating country. Roles are few and far between in the US.

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