They treat their customers and employees with a consistantly high level of respect. - Customer Service Advisor BT Group Employee Review

5.0
Nov 20, 2016
Recommend
CEO approval
Business Outlook

Pros

I have so many opportunities within BT to explore the company and develop myself on a personal and professional level. You receive support for this and everyone is friendly and honest about it.

Cons

Sometimes it is hard to connect with the senior management. That may be because I haven't worked for BT for very long, but currently I feel disconnected from the higher management.

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BT Group Response
9y
Thanks so much for taking the time to write a review, we're really pleased you're enjoying your time with us and you're making the most of the career and development opportunities with us. We'll pass on the feedback you've given as well, thank you for the constructive comments we're always looking at how we can make improvements for our teams.

Explore other reviews about BT Group

5.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Good money, so good money

Cons

Long hours very long hours

4.0
Mar 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are better than most US companies. You get twice or triple the numbers of days off per year.

Cons

Focus is more on originating company location for group events and emails. Due to time zone differences, it can be difficult to work with others without adjusting your schedule. It is difficult to get promoted outside originating country. Roles are few and far between in the US.

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