Great place - Customer Services Officer BT Group Employee Review

4.0
Nov 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexible workings Listening and empathetic management

Cons

Nothing in particular, except that there are many, too many platforms to navigate in solving a customer query.

Explore other reviews about BT Group

5.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Good money, so good money

Cons

Long hours very long hours

4.0
Mar 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are better than most US companies. You get twice or triple the numbers of days off per year.

Cons

Focus is more on originating company location for group events and emails. Due to time zone differences, it can be difficult to work with others without adjusting your schedule. It is difficult to get promoted outside originating country. Roles are few and far between in the US.

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