Lack of training and support - Associate Manager BBVA Employee Review

2.0
Jan 18, 2016
Recommend
CEO approval
Business Outlook

Pros

The branch I worked at was closed on the weekend. The employees really gave their all to keep the branch going.

Cons

I spent two days in training on the teller line and was placed on the teller line along with a new employee who had no banking experience and was unable to use the system. All seasoned employees by this time were on vacation or maternity leave. The new hire quit the job six week in. The manager was not supportive as he himself was new and had no clue on what was happening and could not help either. The building I was stationed at was over ran by rats. That specific location was close to the highway so you had undesirables that stroll by every now and again. customers complained about the crack heads shooting up behind the branch and continuously warned us about our safety.

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5.0
Apr 14, 2026
Recommend
CEO approval
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Pros

Lean deal team size learned a lot

Cons

Below standard street pay for interns

2.0
Apr 18, 2026
Recommend
CEO approval
Business Outlook

Pros

BBVA as a whole, it has a very friendly work environment and has a unique culture unlike any other bank in midtown

Cons

That being said, any team or department that lefts unchecked can end up becoming toxic which happened at my team. There was a VP/ED who was mistreating me to a point where it was a violation of the code of conduct and was impacting my overall internship experience and my chances at a full time job because this ed/vp was allowed to mistreat based on personal biases against me. I reported it to our manager during our midterm meeting to which I phrased it as “he was in violation of the code of conduct and has been abusive”. Instead he yelled at me during the meeting because he didn’t want to lose someone who downgraded from a BB that he got for cheap. He said in the end of the meeting he would talk with the Ed/vp but a month later he pulled me into a room with HR and said today was the last day of my internship. Very unprofessional as he clearly sided with the toxic Ed/vp and booted me out because he didn’t want to lose the Ed/vp even if he was in violation of the code of conduct. Horrible experince and everyone in my team failed to uphold to professional decency. As long as everyone in that team is still there would not recommend this team at BBVA unless something structurally changes.

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