No Career growth potential - Technical Support Specialist Autodesk Employee Review

1.0
Sep 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Money it is not that great but they do have the best benefits package

Cons

Management in technical support lacks understanding of the product and the actual challenges of solving technical issues. This makes it hard for employees to get the right support. The team is kept chronically understaffed, which pushes people to take on an unsustainable workload and makes work-life balance very difficult. My direct manager, a woman, had very limited technical knowledge and very little management experience before joining Autodesk. As a result, she often struggled to make decisions effectively, and her lack of confidence or expertise created delays and confusion for the team. It often felt like she was set up in a role she wasn’t ready for, which impacted everyone’s ability to succeed. Raising feedback or new ideas often feels discouraged, and in my experience, speaking up about improvements can put your job security at risk. Employees also notice that staffing decisions sometimes occur before stock vests, which can feel unfair. Every year there are mass lay offs as well so

Explore other reviews about Autodesk

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Good WLB Low Turnover Rates Interesting Projects/Work Full Benefits + 401k

Cons

Medium Pay, Not Amazing Stock Packages

2.0
Jun 12, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The individual contributors, your peers you work with day in and day out are fantastic people! At the IC level, for the most part, it feels like everyone is in the fight together. The work/life balance is good depending on which business unit/team you're aligned with. The benefits are pretty solid, especially the 6 week sabbatical.

Cons

Autodesk moves at the pace of a snail, very slow to take action on anything. Selling is very difficult with all the undocumented approvals, processes, red tape and very few people are willing to actually help! Leadership doesn't care about the people their decisions impact. Feedback is rarely listened to and acted upon. Pay is terrible compared to competitors in this space. Autodesk has embraced a ton of change over the last few years with new marketing, sales and IT leadership and it shows. They are not shy in showing their desire to be the next Oracle at the expense of their people. They are constantly changing tools, processes, people, roles, you name it so you feel like you're under water constantly. Lipstick on a pig.

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