Great Products.....Horrible aftersale service - Sales Manager Atlas Copco Group Employee Review

1.0
May 27, 2012
Recommend
CEO approval
Business Outlook

Pros

A well engineered product, easy to sell. Average Medical benefits. Very Good company financial benefits. Average Pay Flexibility and Freedom in the field.

Cons

Horrible communication Terrible corporate culture Severe favoritism Terrible market penetration strategy Horrible Pre and Post sale support "Wham Bam Thank you Ma'am" fragmented approach to sales, Way too many salespeople involved in the account: New Product Salesman, different salesman for service, different salesman for parts, different salesman for aftermarket, and yet another salesman if they want a mobile product. And Zero communication between any of them. Horrible product training and support, new salesman MAY receive 1-2 days of informal product review by their "Manager" (Someone who may be up to 600 miles from your territory, who doesnt return phone calls or requests for support on complicated sales) Complete failure to support remote salespeople in a concise and effective manner. Complete failure to be honest with salespeople regarding potential customer issues in their territories. Complete failure to support customers appropriately after the sale is completed.

Explore other reviews about Atlas Copco Group

5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Great opportunity, have learned a lot so far.

Cons

Can't say I have any complaints right now.

1.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay is competitive, benefits are as well. Houston Office is a nice location

Cons

The field crew is racist and misogynistic. Leadership team is fairly clueless

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